These terms govern your access to DripDok's physician-led IV therapy protocols, regenerative services, and booking platform. Please read carefully before booking or engaging any service.
By accessing the DripDok website at www.dripdok.com, submitting a protocol application, booking any service, or engaging with DripDok in any capacity, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service & Sale.
These Terms constitute a legally binding agreement between you and DripDok IV Center Bali. If you do not agree with any part of these Terms, you must not use our services or website.
By completing a booking or submitting a protocol application, you confirm: You are at least 18 years of age, you have legal capacity to enter a contract, you have disclosed all relevant medical history to our clinical team, and you understand that DripDok services are elective, non-emergency, and physician-supervised.
DripDok provides premium, physician-supervised intravenous (IV) therapy and regenerative wellness services delivered to your location within Bali, Indonesia. Our service offerings include:
All services are delivered by or under the direct supervision of a licensed physician. Service availability, pricing, and protocol recommendations are subject to clinical assessment and may vary based on individual health status.
Important: DripDok operates a concierge, at-home model. Services are delivered to your villa, hotel, or residence within our Bali service area. A confirmed booking constitutes your acceptance of our entry and service delivery at your specified location.
DripDok's website, communications, educational content, and service descriptions are provided for informational purposes only and do not constitute medical advice, diagnosis, or treatment recommendations.
If you experience a medical emergency, dial your local emergency services immediately. DripDok services are not emergency medical services.
Access to certain DripDok protocols — including NAD+, NMN IV, Exosome, and Peptide programmes — requires prior clinical review and approval.
You are not eligible for DripDok services if:
DripDok reserves the right to refuse service at our clinical discretion. In such cases, payment is refundable per our Cancellation & Refund Policy.
| Requirement | Details |
|---|---|
| Advance Notice | Minimum 24–48 hours required for all bookings |
| Location | Services delivered within our Bali coverage area. Travel surcharges may apply |
| Confirmation | Booking is confirmed upon receipt of payment or written confirmation from DripDok |
| Protocol Review | NAD+ and advanced protocols require prior biomarker/health review before confirmation |
DripDok reserves the right to reschedule due to physician availability or circumstances beyond our control. In such cases, a full rescheduling or refund will be offered.
All prices are quoted in IDR or USD as displayed on our services page. Payment is due in full at the time of booking confirmation. We accept bank transfer, credit/debit card, and cash (IDR) for self-booking sessions only.
Compounding Notice: For NAD+ and other compounded IV therapies, preparation begins immediately upon payment confirmation. Short shelf-life materials are prepared specifically for your session — this is why our cancellation policy applies from the moment of payment.
Additional charges may apply for extended sessions, add-ons requested on the day, travel beyond our standard coverage zone, or after-hours bookings.
| Service | Notice Window | Refund |
|---|---|---|
| Standard IV (Myers', Hydration, etc.) | 24+ hours | 75% of invoice |
| Standard IV | Under 24 hours | No refund |
| NAD+ / NMN IV Protocol | Any time after payment | 75% of invoice |
| Peptide Therapy | Before lab order placed | Full refund |
| Peptide Therapy | After lab order (within 2–6 hrs) | No refund |
| Exosome / Advanced Regen | 72+ hours | 75% of invoice |
| DripDok cancels | N/A | 100% or free reschedule |
Refunds are processed within 5–10 business days. See our full Cancellation Policy →
To the fullest extent permitted by law, DripDok, its physicians, staff, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages. DripDok's total aggregate liability shall not exceed the amount paid for the specific service session giving rise to the claim.
Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud, or any liability that cannot lawfully be excluded.
All DripDok content — including text, images, logos, protocol frameworks, the Close Regenerative Index, educational materials, treatment names, and design elements — is the exclusive intellectual property of DripDok. You may not reproduce, distribute, or commercially exploit any DripDok content without prior written consent.
Your privacy is governed by our Privacy Notice & Policy →. Health information collected during screening and treatment is handled as sensitive personal data. We do not sell or share your health data with third parties except as required by law.
DripDok may update these Terms at any time. All changes will be posted here with an updated effective date. Your continued use of our services constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the Republic of Indonesia. Disputes shall first be resolved through good-faith negotiation, then submitted to the courts of Bali, Indonesia.
Our team is here to clarify anything before you book. We respond within 24 hours.
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