DripDok respects your privacy. This notice explains what personal data we collect, why we collect it, how we protect it, and what rights you have — in plain English.
| Category | Examples | Purpose |
|---|---|---|
| Identity | Name, date of birth, nationality | Booking, screening, communication |
| Contact | Email, phone/WhatsApp, address | Appointment confirmation, delivery |
| Health | Medical history, medications, allergies, lab results | Clinical safety, protocol design |
| Transaction | Payment records, services purchased, invoices | Payment processing, refunds |
| Technical | IP address, browser type, pages visited | Analytics, security, performance |
| Marketing | Communication preferences, referral source | Service communications (with consent) |
We do not collect data on children under 13, and our services are not available to persons under 18.
| Purpose | Legal Basis |
|---|---|
| Delivering booked services | Contract performance |
| Processing payments | Contract performance / legal obligation |
| Clinical screening and safety | Legitimate interests / vital interests |
| Appointment confirmations | Contract performance |
| Service updates and education | Legitimate interests / consent |
| Website improvement | Legitimate interests |
| Legal compliance | Legal obligation |
| Marketing communications | Consent (withdrawable at any time) |
We collect health data only to the extent necessary to conduct a safe clinical screening, design your personalised protocol, and ensure your wellbeing. Your health data is never shared with third parties for commercial purposes.
Health data is accessible only to our physician and clinical coordination team. Personal health information is retained for a minimum of 7 years in line with medical record-keeping requirements.
We do not sell your personal data. We may share it only as necessary with:
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Request a copy of the personal data we hold
Ask us to correct inaccurate or incomplete data
Request deletion, subject to legal retention requirements
Ask us to limit how we process your data
Receive your data in a machine-readable format
Object to processing for marketing or legitimate interests
To exercise any right, contact us at support@dripdok.com. We respond within 30 days and may verify your identity before processing.
California residents have rights under the CCPA including the right to know, delete, and opt out of the “sale” of personal information. DripDok does not sell personal information. Contact support@dripdok.com to exercise CCPA rights.
You have rights under the GDPR including the right to lodge a complaint with your local supervisory authority. We process EEA data under Standard Contractual Clauses where transfers outside the EEA are necessary.
If you believe your data has been compromised, contact us immediately at support@dripdok.com.
Your data may be processed by third-party service providers in countries including the United States. For EEA and UK residents, we ensure transfers are protected by Standard Contractual Clauses or equivalent safeguards.
We may update this Privacy Notice from time to time. The effective date at the top indicates when it was last revised. For material changes, we will make reasonable efforts to notify registered clients directly. Your continued use constitutes acceptance of the revised notice.
Email: support@dripdok.com
We aim to respond to all privacy enquiries within 30 days. If unsatisfied with our response, you may lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
Contact our team and we will respond within 30 days. Your privacy is a priority — we take every request seriously.
Email Our Privacy Team →