You may find the answer to your question below. If not, our team is here to help.

Booking & Scheduling #

How do I make a booking? #

If you already know what you need and don’t require a consultation, submit your order using our book your session. Please allow at least 24 hours’ notice for preparation and scheduling. Be sure to provide accurate details to speed up the process.

If you need personalized guidance, schedule a consultation here.

Can I make last minute bookings? #

No, we require at least 24 hours’ notice. Submit your order using our book your session.

How do I schedule a follow-up call? #

If more than 3 months have passed since your last protocol, use the Consultation Form to book a follow-up.

Consultations & Treatments #

Which consultation is best for me? #

If unsure, book a quick 10-minute intro call via our contact page or review the Consultation Form for guidance.

Which is better, NMN or NAD+ IV? #

Both offer distinct benefits. Learn more about the differences in our article: Unlock Peak Energy & Longevity with NMN IV.

How do I know if the treatment is working? #

Track progress through health data analysis, including bloodwork and wearable health data exported in CSV or PDF format. Read our case study for a detailed example.

Ordering & Health Data #

How do I order your research products? #

Submit your order using our book your session.

Where do I send my health data? #

Existing patients: Upload files in PDF or CSV format via your patient portal or the Post-Treatment Optimization Form. New patients: Upload recent bloodwork (within 3 months) and wearable health data through the Intake Form before your consultation. Alternatively, create a Google Drive folder and share it with data@dripdok.com.

Referral & Special Inquiries #

Do you have a referral program? #

Yes! Refer a friend and receive exclusive discounts or complimentary services once they book a treatment. Contact us for details on current rewards.

I have a question about my protocol. Where do I ask? #

Existing patients: Leave a ‘Note’ in your patient portal. Notify us, and our medical team will respond.

Why can’t I ask medical related questions on chat? #

For your safety and privacy, we do not provide medical advice via chat. Our patient relations team is not trained to offer medical recommendations. Please schedule a consultation or review resources on our Help Desk. Existing patients may leave a ‘Note’ in their patient portal, which our medical team will address.

Still Need Help? #

If you didn’t find the answer you’re looking for, feel free to contact us — we’re here to assist you with any additional questions.